LINEBET
How to contact LINEBET support
Support runs around the clock. The enquiries that get resolved fastest are the ones that already contain everything needed: what happened, when, and which bet or payment it concerns.
Linebet support: what to attach to an enquiry
Linebet support takes enquiries around the clock. The messages that close fastest already carry the slip or transaction number, the time of the event and a description of what went wrong. A full-window screenshot saves a round or two of correspondence.
Technical questions — signing in, installing the app, a page that will not load — usually resolve at once. A settlement dispute needs checking against the rules and takes longer.
What to attach
For a question about a bet, give its number from your slip history, the event and the time. For a payment, give the method, the amount, the time of the operation and the transaction reference the payment service returned. With that in hand an enquiry closes in one pass instead of several rounds of messages.
A screenshot helps almost always, especially where an interface error or a refusal message is involved. The shot should capture the whole window, including the clock on screen.
Which questions move faster
Technical ones — signing in, installing the app, a page failing to load — usually close immediately. Questions about how a bet was settled need checking against the rules, so they take longer, but the answer then rests on a specific clause.
Anything touching account verification and withdrawals depends on how complete the documents you send are. The cleaner the images and the more readable the text, the fewer rounds of follow-up.
Common questions
What should I write about a failed payment?
The method, the amount, the exact time of the operation and the transaction reference from the payment service.
Does support run around the clock?
Yes, the site states that enquiries are taken 24/7.
Which language should I write in?
The language of the interface you chose. Russian, English, Kazakh and Uzbek are supported.
What the site offers
First deposit matched, up to 100 EURThe site adds the same amount you put in on your first top-up — one hundred euro at most.Claim the bonus
Djibril Cisse, Linebet ambassadorThe former France striker represents the site officially.Place a bet
Official regional partner of Athletic BilbaoThe site works with the Basque club from the Spanish top flight.See the fixtures
Linebet app for your phoneSeparate builds for Android and iOS: opens faster and pushes goal alerts.Get the app